Returns & Exchanges

At DND Gel, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unused and unopened professional nail products. Please ensure all items remain in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA).

• 2.
  Pack Your Items

  Securely pack the unused gel polishes and supplies in their original box, ensuring they are padded to prevent leakage or breakage during transit.

• 3.
  Ship the Package

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Receive Refund

  Once our warehouse inspects the returned products, we will process your refund to your original payment method within 5-7 business days.